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General Terms and Conditions

AGREEMENT BETWEEN USER AND SHINYCABINETS – PLEASE READ

The terms and conditions set forth below (the “Terms”) govern your use of this website (www.shinycabinets.com) on the World Wide Web (the “Site”) and are legally binding on you. If you do not agree with any of these Terms, including those related to the purchase of cabinets and related materials, do not access or otherwise use this Site or any information contained on the Site. Your use of the Site shall be deemed to be your agreement to abide by each of the Terms set forth below.

Shiny Home LLC (“ShinyCabinets,” “we,” “us,” “our”) provides “The User” / “you” with access to our content, resources, e-commerce platforms, and other services through our network of websites, “The Service.” ShinyCabinets provides our Service to the user, subject to the following Terms of Service.

These Terms supersede any information provided by a ShinyCabinets team member, verbally or in writing, or any assurances made by third parties such as shipping companies unless approved in writing by ShinyCabinets management.

This Site and our Services are only available to those individuals who are 18 years of age or older and who live in the United States. If you are younger than 18 years old and/or live outside of the United States, please leave this Site or, if you reside outside of the United States, understand that we will only ship within the United States, and it is your responsibility to arrange for shipping out of the country. Moreover, you are agreeing to these Terms.

Disputes pertaining to this Site and our Services are determined by arbitration. Please see the arbitration and class action waiver provisions below.

MODIFICATION OF THESE TERMS OF USE

We reserve the right to change any of the terms, conditions, and notices under which the Services are offered. You are responsible for regularly reviewing these Terms, including changes/modifications, if any, incorporated by us from time to time. Your continued use of the Service constitutes your agreement to all such Terms and notices.

MODIFICATION TO THE SERVICE

We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part of the Service) with or without notice to “The User” at any time and from time to time. You agree that we shall not be liable to you or any third party for any modification or discontinuance of the Service. In some instances, the modification or discontinuance of the Service is due to the unavailability of outside supplies.

Taxes

We will automatically charge and withhold the applicable sales tax for orders. Tax-exempt customers providing appropriate verification thereof are solely responsible for all sales taxes or other taxes. Tax Exemption or Resale Certificates need to be sent to ShinyCabinets via email to [email provided in the order confirmation].

Timing and Delays of Orders Do Not Provide Additional Rights for Purchaser to Cancel/Modify/Return an Order

All cabinetry and related products are sourced from various third-party companies and locations. We cannot guarantee the timing of shipments and arrivals of ordered products and are not responsible for any impact caused by delays or issues with one set of items that may affect the timing and completion of another set. For example, if you order cabinets, and if a cabinet arrives damaged and needs to be replaced, this does not affect any other orders. This applies regardless of whether the affected sets of items are on the same order or different ones.

Terms Related to Cabinet Orders

PURCHASES

All sales are final. Checkout requirements state that you must review your order for accuracy and verify that you understand that if you have selected cabinets sold as RTA (Ready To Assemble), they will be shipped unassembled and that all part numbers reflect the part intended for purchase. Only cabinets and other products having any three-letter code starting with “W” or any four-letter code in the SKU name after the hyphen are assembled. All other items are unassembled, unless otherwise noted. Cabinet style names are marketing names used by ShinyCabinets. The boxes used for shipping may have other style names assigned by the manufacturer.

We strongly urge ordering sample materials: Color variations occur between different monitors and between different settings as well as a result of lighting conditions. ShinyCabinets strongly urges ordering door samples before placing an order for cabinets to verify appearance in local lighting conditions where cabinets will be installed. Sample cabinet materials may be purchased to first test the color and material. If you purchase actual full cabinetry from us, the amount paid toward up to 3 samples per cabinet order can be applied toward the cost of your order.

Cabinet Specifications

You must have the necessary knowledge and information to make a purchase on the Site as well as have reviewed the specifications of each item and verified the applicability for your needs and intended use. WE RECOMMEND HIRING A PROFESSIONAL TO WORK WITH YOU IN CONFIRMING THE DIMENSIONS OF THE CABINETRY YOU ARE ORDERING. While we have a team of designers who support our customers with quotes and designs, the customers can easily make changes to their carts (as with any e-commerce company) before placing the order so the final responsibility for what is being ordered rests with you. Designs provided by ShinyCabinets are solely intended to support the discussion between our designers and you and to visualize the ideas related to the project. We do not guarantee that any quote or order corresponds to any design provided prior to the order. We will ship what you order.

Code/Permits

You are responsible for ensuring that the cabinet design and placement are up to your local/state code requirements and that you obtain any necessary permits for the project. ShinyCabinets disclaims all responsibility and shall not be liable for code and permitting compliance. Any designs that ShinyCabinets may assist in preparing are solely for the purpose of sharing creative inspiration and guidance on sizing and the relative position of the cabinets to each other.

Cancellation of Orders

Cancellation of orders that can be canceled before the picking of the order, including non-payment of promised orders, e.g., Wire Transfer sales, will be subject to a 10% cancellation fee.

Cancellation of orders that can be canceled after the order has been picked and/or shipped will be subject to a 20% restocking fee plus any cost of freight to return item(s) to the warehouse.

Orders for assembled cabinets and any special order (any cabinets and other products having any three-letter code starting with “C” or the item “Custom Modification Fee” in the order) cannot be canceled, and full payment is due even if the order is canceled or the shipment is refused.

Damage Claims:

We will gladly replace products or parts that are defective due to defects in manufacturing and/or workmanship for five (5) days from the date of receipt. Fulfillment mistakes that we make resulting in the shipment of incorrect or missing products to you will be accepted 5 days from the time of receipt.

Do NOT refuse any shipments. Damaged products due to shipping will be replaced by ShinyCabinets and are not the responsibility of the shipping company. Any products with visible damage at the time of receipt need to be noted on the BOL (Bill of Lading) and signed by the driver who will issue an exception number. Please take pictures as soon as possible, preferably before the pallet is unloaded, to show the entire pallet inside the truck, including any damage.

In the event of a damaged product, pictures are REQUIRED before a replacement is issued. Pictures can be sent to [email provided in the order confirmation].

Submit your Claims through the tab on your online account at “My Account.” A Claims Submission Form is available and required to be submitted in order to receive replacement parts upon receipt of the order and prior to assembly.

One damage claim per shipment. Please inspect all shipped items before filing a damage claim. One damage claim per shipment will be accepted. Multiple claims for the same shipment will not be accepted without prior approval from ShinyCabinets. Under approved damage claims, ShinyCabinets replaces damaged parts, not full items. This also applies to assembled orders. Approved damage claims for scratches, nicks, and dings to side panels of cabinets – including exposed sides – may, at the discretion of ShinyCabinets, be addressed by providing appropriate skins or panels to cover the sides.

Damage claims cannot be honored for cabinets that have already been assembled.

Claims may be filed on replacement items.

We do not provide financial compensation, including partial or full refunds, to remedy any claim, delay, or concern. This limitation also applies in the event that you assemble a damaged product instead of filing a damage claim for replacement parts. Claims are addressed as outlined above.

Damage Claims on shipping damage visible from the outside (any damaged boxes) must be reported within 5 days from the time of receipt.

Damage Claims on concealed damage and defects must be reported within 30 days from the time of receipt. Concealed damage is any damage not noticeable from the exterior of the shipping container or box, i.e., scratched door, ding, gouge, warped door, etc.

Note: Non-visible parts of cabinets and trim (e.g., backs of cabinets, molding, toe kicks, etc.) may not be finished to perfection. Details of the main finish status of the cabinets and other specifications of the products can be found on each style page. Such unfinished, non-visible items are not considered damaged just because they have different finishes.

Any missing item, including full cabinets or parts such as hinges, screws, brackets, etc., must be reported within 5 days from the time of receipt.

We STRONGLY recommend verifying that all ordered materials are included at the time of delivery as you will be signing a confirmation form from the shipping company that will confirm your receipt of the goods.

Damaged, defective material, or missing items cannot be replaced.

RETURNS

No returns on orders/items more than 30 days from the time of receipt. All returns must be authorized by Shiny Home LLC prior to return shipment. For authorization, please send an email request to [email provided in the order confirmation].

All items must be returned in original packaging and in a resalable condition. Therefore:

  • NO RETURNS ON ASSEMBLED CABINETS.
  • NO RETURNS ON MODIFIED CABINETS.
  • NO RETURNS on hoods, trims, moldings, fillers, or panels.
  • NO RETURNS on accessories such as trash pull-outs, spice pull-outs, glide upgrades, etc.

You are responsible for the cost of all return shipments. Credit will be issued after returned items have arrived at the warehouse and been inspected. Any returned product DEEMED UNSELLABLE WILL NOT RECEIVE CREDIT.

NOTE: The Cancellation and Return Policies outlined above are the same, regardless of the reason. The damage claim process of Shiny Home LLC is focused on the provision of replacement parts, if applicable. Any returns will require applicable shipping/restocking/cancellation fees addressed herein and have time limitations. Please reach out to us if you have questions regarding returns versus replacement of damaged products.

Customer Responsibility

The customer is responsible for inspecting all items purchased at the time of delivery to ensure no noticeable damage and that all items ordered were received. Shiny Home LLC will not be held liable if you sign for your order without noting that pieces are missing and/or damaged. You will be responsible for re-ordering missing pieces, so please make sure to do a thorough check when your order arrives. The customer is also responsible for completing a claims form through our website if there is any damage to the items purchased. Delays or failure to properly inspect and report damage may waive your ability to return or exchange the items.

The customer is responsible for assembly of the cabinets. With the exception of pre-assembled goods that you contract for as described in the Purchases section above and that only cover assembly and not installation, Shiny Home LLC is not responsible for any costs incurred to have cabinets assembled or installed. Assembly and Installation is the sole responsibility of the customer.

IMPORTANT: Assembly videos posted on our website are for general guidance and not applicable to each specific style of cabinet. Please consult with a professional installer before commencing installation.

The customer is responsible for coordinating work with outside vendors and understands there may be delays. Shiny Home LLC is not responsible for project delays or any additional costs associated with these due to back orders, damage claims, schedule delays, etc. Shiny Home LLC recommends ordering cabinets well in advance of any critical deadlines to alleviate time constraints that may be caused by one of the aforementioned situations.

The customer understands and accepts that Shiny Home LLC is not responsible for any back charges or additional charges incurred by independent contractors for any work done, nor is Shiny Home LLC responsible for any additional charges by independent contractors to retail customers.

The customer is responsible for ensuring accessibility for the shipping company and availability to accept the shipment. If your shipping address is on a dead-end street, narrow entryway, is far away from a road in the countryside, or there are other reasons that limit access to deliver goods, the shipping companies may, at their discretion, refuse to deliver your order. In such instances, you are required to cover costs for arranging “final mile” delivery or arrange for pickups at the terminals of the shipping companies. Please reach out to us before placing an order to discuss any potential limitations on delivery such as a gated community, a private drive, or narrow road in order to better accommodate the delivery and see if the shipping company can use a smaller truck. There may be an additional charge for changing the standard truck size.

If a shipping company will not complete the delivery as described above, you may not reject the order and will be responsible for return fees and restocking if you cancel or return the order.

Shipping Policy

Orders are processed in the order in which they are received. Depending on the availability of the product and shipping schedules, the product may not ship for several weeks or months after an order has been placed.

All shipping times are estimates. We cannot guarantee when an order will arrive as we rely on third-party shipping companies. Consider any shipping or transit time offered to you by Shiny Home LLC or other parties as an estimate only. Orders may arrive earlier or later than the estimated delivery date.

If you have specific requirements for your delivery time of the products ordered, reach out to Shiny Home LLC before placing the order so we may attempt to meet those requirements. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

The delivery company will call the telephone number you provide with your order before delivery and provide an estimated time for delivery. This is usually a limited window of a few hours but may be a whole day. You are required to be available that day. The delivery driver will also call the day of the delivery before arrival so that you can be available to inspect and accept the shipment. Shiny Home LLC exclusively uses third-party shipping companies and is not responsible for additional direct or indirect costs due to missed appointments or delays in delivery by the shipping company, including repeated attempts to receive delivery.

Out-of-Stock Products. There may be times when the product you have ordered is out-of-stock, which will delay order fulfillment. This may be the case even if the ShinyCabinets.com website has not been updated to state they are out of stock as the website is updated frequently but does not show a live inventory as products are sold. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for shipment within the estimated shipping time shown on your order.

If an ordered product is on back-order and it was not shown on the website at the time of order, you will be given the option to replace your items with different ones that are in stock (price difference payable, as applicable) or to ship what is available first and the rest when it becomes available. See disclosure regarding the cost of shipping below.

Shipments over 50lbs arrive via pallet and semi-trailer. The driver is only responsible for lowering the pallet to the ground at the curb for Residential delivery service. It is your responsibility to move or unload the pallet from that point. Shipping companies may refuse deliveries or charge additional fees based on local conditions, including but not limited to accessibility, safety, and ability to securely offload the goods. The decisions on these conditions are made at the exclusive discretion of the shipping companies and customer assumes liability for all such additional fees charged by the shipping company. Shipping companies WILL NOT unload the pallet for the customer. Shiny Home LLC suggests removing shrink wrap from the pallet and then removing individual boxes.

Special Shipments. Due to damage risks, any order over 50lbs or large material such as refrigerator panels or finished plywood must be shipped via Freight Service.

No changes can be made to the shipment type or address after the order has been placed. Attempting to change the delivery address with the freight dispatch, missing the scheduled delivery appointment, or if the delivery address is specified as Business but located in a Residential area, will result in your shipment being returned to the warehouse, a 20% restocking fee, return freight charges, and an administrative fee being assessed before a refund is issued. To ensure that your order will not be returned due to undeliverable circumstances, please verify that the delivery address is, in fact, a business or residential address and that it is the address where you want the cabinets delivered.

Free Shipping for each shipment of goods with a subtotal price greater than $2,999. We do not charge shipping on orders greater than $2,999 (pre-taxes and fees) to the contiguous 48 states. If a portion is on back order and you wish to wait for the second portion to be shipped, shipping will be free only if each separate shipment is for products priced at $2,999 or greater. If any part of the order is less than $2,999 (pre-taxes and fees), we will show the cost of shipping at check-out.

PLEASE VERIFY THE DELIVERY ADDRESS AND TYPE BEFORE COMPLETING YOUR ORDER TO PREVENT YOUR ORDER FROM BEING RETURNED TO THE WAREHOUSE. One attempt will be made to deliver your order. If a delivery appointment is missed, your order will be returned to the warehouse and all return fees will apply.

Note: A business located in a residential neighborhood is considered Residential.

SHIPPING DISCLAIMER—PLEASE READ: Shiny Home LLC is not responsible for missed appointments, delivery delays, etc., and is not liable for additional costs associated with these delays. Shiny Home LLC works very closely with the shipping companies to try to ensure that every delivery goes as planned. However, it is impossible to guarantee a delivery date due to the possibility of unforeseen occurrences. If you have a concern about your delayed delivery, missed appointment, or anything else pertaining to the actual transportation of goods purchased through Shiny Home LLC, please contact the shipping company directly. Shiny Home LLC uses third-party shipping companies to deliver all goods purchased. Shiny Home LLC is not in any way affiliated with such shipping companies. The customer understands and agrees that any claims for any type of damage or injury caused by the shipping companies while delivering goods purchased from Shiny Home LLC should be directed solely to the shipping company or third-party contractor and not to Shiny Home LLC. This disclaimer waives any responsibility for additional costs on the customer’s side (labor for assembly and installation, third-party contractors, on-site modifications, project delays and associated costs due to damage claims, back orders, and other delays, time off from work/income lost for receiving shipments and installing cabinets, etc.).

5-Year Warranty on Residential Cabinetry

At Shiny Home LLC, we are proud of the longevity of our products which should remain in good working order for at least 5 years. That is why we provide a 5-Year Limited Warranty.

Miscellaneous Terms

Communications Limited to Party Who Placed Order

ShinyCabinets.com can only provide information to, and communicate with, the customer stated on the order. We cannot make commitments to address requests by third parties (including homeowners who have contracted contractors ordering from us).

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, ShinyCabinets.com shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price.

ShinyCabinets.com shall have the right to refuse or cancel any orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled at our initiative, ShinyCabinets.com shall immediately issue a credit to your credit card account in the amount of the incorrect price.

We do our best to ensure that all items are as displayed and described as accurately as possible. ShinyCabinets.com is not responsible for typographical errors or images that may be inaccurate. If there are any questions about an item, please contact [email provided in the order confirmation].

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. ShinyCabinets.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

GENERAL LIABILITY WAIVER/LIMITATION OF LIABILITY

DISCLAIMER OF WARRANTIES. WE PROVIDE THE WEBSITE, THE PRODUCTS, AND SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DO NOT REPRESENT OR WARRANT THAT THE PRODUCTS, THE WEBSITE, THE SERVICES, ITS USE, ANY INFORMATION ON IT: (I) WILL BE UNINTERRUPTED OR SECURE, (II) WILL BE FREE OF DEFECTS, INACCURACIES OR ERRORS, (III) WILL MEET YOUR REQUIREMENTS, OR (IV) WILL OPERATE IN THE CONFIGURATION OR WITH OTHER HARDWARE OR SOFTWARE YOU USE. WE MAKE NO WARRANTIES OTHER THAN THOSE MADE EXPRESSLY IN OUR TERMS, AND HEREBY DISCLAIM ANY AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NON-INFRINGEMENT.

EXCLUSION OF DAMAGES. WE WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, PUNITIVE OR SPECIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES RELATING TO LOST PROFITS, LOST DATA OR LOSS OF GOODWILL) ARISING OUT OF, RELATING TO OR CONNECTED WITH THE USE OF THE WEBSITE OR PRODUCTS/SERVICES, REGARDLESS OF THE CAUSE OF ACTION ON WHICH THEY ARE BASED, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OCCURRING. WE ARE NOT LIABLE FOR DELAYS OR ADDITIONAL COSTS RELATED TO ARRIVAL TIME OF THE ORDERED PRODUCTS AND ARE ALSO NOT LIABLE FOR ANY INJURY OR DAMAGE RELATED TO THE RECEIPT AND INSTALLATION OF THE PRODUCTS.

FINANCIAL LIMITATION OF LIABILITY. IN NO EVENT WILL OUR AGGREGATE LIABILITY ARISING FROM, RELATING TO, OR IN CONNECTION WITH THESE TERMS (INCLUDING, WITHOUT LIMITATION, CLAIMS RELATING TO THE WEBSITE, OR THE PRODUCTS/SERVICES) EXCEED THE GREATER OF $100 OR THE AMOUNT THAT YOU PAID FOR THE PRODUCTS/SERVICES.

Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Credit Cards

We accept the following credit cards: Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e., the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed prior to shipment of your order.

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks

We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site.

Other Conditions

These Conditions supersede any terms and/or conditions spoken or implied unless specifically signed by Management. We reserve the right to make changes to this site and these Conditions at any time.

Electronic and Voice Communication Consent

By submitting orders online and sharing your contact information, you consent to do business electronically with ShinyCabinets.com and receive documents in electronic form unless and until you opt out by e-mailing [email provided in the order confirmation]. Opting out may slow down communications and the ability to complete the program most efficiently. You may request electronic documents be provided in paper form at a reasonable cost. You understand that electronic transactions, not limited to emails, are inherently unsecure and that both you and ShinyCabinets.com will take all reasonable steps to maintain the Privacy of the information shared between the parties. You consent to receive updates and documents relating to these Terms and your purchase and additional services and programs offered by ShinyCabinets.com via e-mail, prerecorded voice messages, text/SMS messages, and/or through the use of an automated dialing system to the cellular or other telephone numbers provided by you. You may contact us at any time to opt out of receiving updates, new programs, or offers through prerecorded or autodialed messages. Consent to this section is not a requirement for future purchases of new services or offers.

Copyrights

The copyright laws of the United States protect copyrighted materials from unauthorized use or reproduction.

The images on www.shinycabinets.com and linked websites may not belong to us but are granted to us by third parties for use under a perpetual license. You may not make printed or digital copies or reprints in any form or for any reason whatsoever.

Users are strictly prohibited from using any copyrighted materials or the contents of our website. You may use the content of this Site only for the purpose of shopping or placing an order and for no other purpose. No materials from this Site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.

Copyright Infringement Policy

In accordance with the requirements set forth in the Digital Millennium Copyright Act, Title 17 United States Code Section 512(c)(2) (“DMCA”), we will investigate notices of copyright infringement and take appropriate remedial action. If you believe that any content on the Site has been used or copied in a manner that infringes your work, please provide a written notification of claimed copyright infringement to the Designated Agent for the Site containing the following elements as set forth in the DMCA:

  • A physical or electronic signature of the owner of the copyright interest that is alleged to have been infringed or the person authorized to act on behalf of the owner;
  • Identification of the copyrighted work(s) claimed to have been infringed, including copyright date;
  • Identification of the content you claim to be infringing and which you request be removed from the Site or access to which is to be disabled along with a description of where the infringing content is located;
  • Information reasonably sufficient to allow us to contact you, such as a physical address, telephone number, and an email address;
  • A statement by you that you have a good faith belief that the use of the content identified in your written notification in the manner complained of is not authorized by you or the copyright owner, its agent or the law; and
  • A statement by you that the information in your written notification is accurate and that, under penalty of perjury, you are the copyright owner or authorized to act on behalf of the copyright owner.

Entire Agreement

These Terms constitute the entire agreement and understanding between Shiny Home LLC and you concerning the subject matter hereof and supersede all prior agreements and understandings of the parties with respect thereto. These Terms may be modified from time to time by us but may NOT be altered, supplemented, or amended by the use of any other document(s) submitted by you. Any attempt by you to alter, supplement, or amend this document or to enter an order for products or services which are subject to additional or altered terms and conditions shall be null and void unless otherwise agreed to in a written agreement signed by you and us. To the extent that anything in or associated with this Site is in conflict or inconsistent with this Agreement, then this Agreement shall take precedence.

Privacy

We keep your personal information private and secure. Please see our Privacy Policy here. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders, and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology. ShinyHome LLC does not store any credit card information – all payments are securely processed through our third-party payment processor.

To keep you informed about our latest offers, we may notify you of current promotions, specials, and new additions to ShinyCabinets. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address, and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing, you are also included in our newsletter list to receive notice of promotions, specials, and new additions to ShinyCabinets. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. ShinyCabinets is not responsible for the actions of third parties.

Arbitration and Class Action Waiver

GOVERNING LAW AND DISPUTE RESOLUTION–ARBITRATION AND CLASS ACTION WAIVER

HOW WE AGREE TO RESOLVE DISPUTES—MANDATORY ARBITRATION OF ALL CLAIMS AND DISPUTES: This section provides important information about binding arbitration. Unless you opt out of this arbitration agreement by emailing [email provided in the order confirmation] within 30 days of first placing an order, you and ShinyCabinets shall be bound by this binding agreement to arbitrate any claims and give up all rights to seek relief in the courts except as provided herein to enforce any arbitration award. This Agreement also precludes card disputes and efforts to charge back sums paid to ShinyCabinets. This Agreement shall be governed by the laws of the State of Virginia, and any Conflict of Law provisions thereunder. In the event of any controversy, claim, or dispute between the parties arising out of or relating to this Agreement, the parties agree to resolve all issues solely through the use of binding Arbitration, governed by the rules of the American Arbitration Association (“AAA”) pursuant to the Federal Arbitration Act. Any such Arbitration shall take place within Richmond, Virginia, or at such other location as the parties may agree and shall be conducted by a mutually agreed-upon Arbitrator. The arbitrator shall be neutral, independent, and shall comply with the AAA code of ethics. The arbitrator or arbitration panel shall have the exclusive and sole authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability of formation of this Agreement and of this arbitration requirement. The award rendered by the Arbitrator shall be final, binding on all parties but subject to review in accordance with applicable statutes, rules, and regulations governing arbitration awards. Judgment on the award made by the Arbitrator may be entered into any court having jurisdiction over the parties. If either party fails to comply with the Arbitrator’s award, the injured party may petition the Circuit Court for enforcement. The parties further agree that either party may bring claims against the other only in his/her or its individual capacity and not as a Plaintiff or class member in any purported class action or representative proceeding. Further, the parties agree that the Arbitrator may not consolidate proceedings of more than one person’s claims and may not otherwise preside over any form of representative or class proceeding. Payment of all filing, administration, and arbitrator fees will be governed by the AAA’s rules. In the event that a party fails to proceed with Arbitration, unsuccessfully challenges the Arbitrator’s award, or fails to comply with the Arbitrator’s award, the other party shall be entitled to costs of suit, including reasonable attorneys’ fees for having to compel Arbitration or defend or enforce the award. This section and the arbitration requirement shall survive termination of Services or the Agreement.

PLEASE PRINT AND RETAIN A COPY OF THESE TERMS FOR YOUR RECORDS.

Last Updated: September 6th, 2024